Virtual Assistant: in this category you will find several articles about our Virtual Assistant service, but also answers to questions already asked by our users about the Virtual Assistant and answered by our specialists. If you're looking for a document, tutorial or other additional information about the Virtual Assistant, you've come to the right place. Do not hesitate to leave us your question in the comments of the Virtual Assistant service and we will be happy to answer you quickly.
Holder of a BTS in commercial management, collaborates in Freelance with Hivoox since 2017. I answer calls in French for companies from all over the world.
I love reading, music and
For the languages offered in your services, are your agents native speakers or do they have accents?
For the services offered on our website, all our agents have native levels of the language, but they certainly do not all have the accent of the chosen country, since they are mainly native people or foreigners who reside or have resided in the country and who have learned to speak without an accent
Yes, a virtual assistant can process orders and respond to emails from your customers. In this type of case, we generally assign you an exclusive agent who has skills in your sector of activity.
However, you must take care of training an agent so that he understands your mode of operation and
Generally, our virtual assistants are trained to work behind a computer, generally doing tasks such as answering emails, chat, tasks on World documents, Excel, PowerPoint, etc.
On the site, you will find a courier service that can meet this need. We recommend having a virtual assistant + a courier
Yes, in our virtual assistants service it is possible to find bilingual agents, however if you are looking for virtual assistants speaking more than 2 languages, you must contact us by opening a support ticket so that we can give you a quote .
In your quote request, it is important to tell us
In general, virtual assistants do not receive phone calls. They are available to help you perform computer tasks, reply to mail, chat, work on World, Excel, PowerPoint, etc.
To have an assistant who can also take calls, you can email us and request it so that we can offer you the profile compatible
Yes, you can have an exclusive virtual assistant. Given the growing demand for this type of agent, we have had to recruit a lot recently to meet this need.
With our virtual assistant service, you can have an assistant who will work only for your company, during the hours of your choice to
Nowadays, it is very practical to set up a business on the internet in order to offer its products to customers in one's Country or other Countries. However, the success of an e-commerce website depends heavily on a good digital marketing policy, the quality of the products offered, the respect of the
