Virtual numbers

Virtual Numbers: in this category you will find several articles on the functioning of Virtual Numbers, but also answers to questions already asked by our users about the use of Virtual Numbers and answered by our specialists. If you are looking for an answer about how Virtual Numbers work, their resources, configuration guides, a tutorial or other additional information about Virtual Numbers, you've come to the right place. Do not hesitate to leave us your question in the comments of the desired Virtual Number service and we will be happy to answer you quickly.

  1. Everything you need to know about Kenya's virtual number

    Virtual number Kenya

    With the Kenya virtual number service offered on our site under the name Kenya DID number, you have the option of renting a Kenya landline number to make and receive calls as if you were physically in Kenya. Your customers and friends residing in Kenya, will be able to call you on a Kenyan landline number and pay the usual rate for calls to Kenya landlines. Your customers and friends residing in other countries, can also call your Kenya number and will pay their country's regular rate for calling Kenya landlines.

    You, the user of this number, will simply pay a monthly subscription to receive the unlimited calls, at no additional cost. To make calls, you can choose one of our unlimited calling plans, minute packs or per minute rates for your calls with Kenya Virtual Number.

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  2. Best Voip number from France

    You can use our French numbers service to receive calls on your cell phone, computer or IP phone in Portugal, Brazil, Angola, etc. This number allows you to receive two calls at a time and allows you to make as many calls as needed. To receive more than two calls at a time, you can add an input channel that will cost 25 euros / month. You can also choose to pay per incoming call 0.015 € / min.

    France number: € 5.56 / month.
    Additional channel: € 25 / month.
    Make calls with French Numro: check our call rates.

    Prerequisites:

    Copy of ID or passport
    Copy of company document, if it is a company
    Address in France: street, number, city, postal code

    NB: If you do not have an address in France, you can hire it on our website or contact us.

    H

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  3. I want a Philippines virtual phone number to send and receive SMS and calls

    Your question:

    I do not live in the Philippines, but I would like to have access to a virtual telephone number (DID number) from the Philippines with the ability to send and receive SMS and calls to try to negotiate with customers residing in the Philippines.

    Our answer:

    We provide the virtual number (DID number) of the Philippines to users around the world. You can buy this service, whether you are a resident of the Philippines.

    But our Philippines virtual number only allows you to receive phone calls. It does not allow sending or receiving SMS message. 

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  4. I have several questions about the virtual number of Portugal for a resident in Brazil

    Your questions:

    I am now living in Brazil I have several questions about the use of the virtual number of Portugal for a person or company residing in Brazil or Angola.

    If I understood correctly, the telephone line corresponds to the fixed number of cities in Portugal or a national number.

    1) Can I receive calls on this number on my Brazilian or Angolan mobile phone?
    2) Can I make calls to Portugal using this number?
    3) Is there an option to choose the number or is it automatic?
    5) How are incoming and outgoing calls billed?

    Our answer:

    The Portugal virtual number service available in Hivoox allows you to buy a landline number from any city in Portugal or a national landline number to receive calls as if you were

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  5. I am looking for a virtual number from France +33 with the call forwarding to a number from Morocco +212

    Our answer:

    For the French virtual number, you have 2 options.

    Option 1

    Virtual number from any city in France with the code area 01, 02, 03, 04 or 05.
    Conditions: Copy of your ID Card + Proof of your address in France in the city of the desired number.
    These documents are necessary to obtain a number from any city in France.

    Option 2

    France national number with the code area 09.
    Conditions: Copy of your ID Card + address in France (street, number, postal code, France).
    In this case, the proof of address is not necessary.

    If you do not have an address, you can buy our business address service.

    The reception of calls on an IP telephone, a 4G mobile phone, a VoIP adapter or any

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  6. I have a business in Angola, and I need the voip number of the UNITEL operator. Do you have this service?

    We have phone numbers from Angola to receive calls in Portugal or wherever you have Internet 4G, ADSL ... Unfortunately, we do not have UNITEL operator voip numbers.

    To have this service, you must order on our site and pay by bank transfer or deposit in an Angolan bank. If you live outside of Angola, you can pay for your order with a credit or debit card, Paypal, Skrill...  

    We need a copy of your id card or passport and a proof of address in angola. If you does not have these documents, please buy also our local contact service or contact us before make order.

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  7. I want to buy a mobile number from Spain to activate my WhatsApp

    The Spain mobile number is a service that allows you to receive calls from your friends and clients as if you were in Spain. Now this service does not allow receiving SMS.

    To activate WhatsApp, you must buy the service Spain SMS number or the product Spain GSM sim card.

    If you can't find Spain SMS number or the product Spain GSM sim card, you can contact us, and we will help you.

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  8. I receive calls from numbers that I do not know and when I answer they ask for a person I do not know

    If you receive phone calls from several national or international numbers and when you pick up the phone the speaker hangs up or asks for someone you do not know, you may be facing an attempted fraud by a scammer or an unscrupulous call center.

    Explanation:

    1. Intruders can easily attack SIP terminals to annoy you or use your line to make fraudulent calls. That kind of piracy is very common nowadays. If you receive this type of call, do not hesitate to contact us and we will help you understand and solve the problem.

    2. Thieves call you with foreign or national numbers and as soon as you answer, they hang up or start the conversation and quickly cut the call. In this case, many people return the call, but in this case, they will be calling a paid premium number that

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  9. With the mobile number Service, can I also send SMS or just receive it? I am looking for a service that can also send SMS with my sip terminal (mobile or computer)

    In Hivoox you can buy the mobile number according to the country of your choice. Some mobile numbers will allow you to receive calls and SMS, while others will allow you to receive only calls and others only SMS.

    However, none of the mobile numbers provided by Hivoox will allow you to send SMS, as this feature is not available at this time in our services. Given the influence of instant messengers like WhatsApp, Messenger, Skype, Zoiper and many others, sending SMS is not part of our priority list.

    To send SMS with the purchased number, you can open a support ticket from the website and will find a solution for you. 

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  10. I want to rent the voip number of Algeria, can I use it for WhatsApp?

    The voip number of Algeria allows you to make and receive calls as if you were physically in Algeria. This service does not allow receiving SMS messages, and you cannot receive notifications from WhatsApp or another instant messaging service.

    To activate WhatsApp or another instant messaging service, you must purchase the gsm sim card product or the Algeria SMS number service in our website. If you can't find this product, you can contact us, and we will help you.

    Thank you for your trust and interest in our services.

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  11. How will I receive the Sim card of the Brazilian cell phone number that I have purchased on your website?

    If you have purchased the gsm sim card product, you will receive the SIM card by the carrier chosen during your order. Usually, the delivery takes between 3 and 5 days. After receiving your sim card, you simply need to put it in a phone to receive calls.

    Whether you have chosen the SMS number from Brazil, Mobile number from Brazil or the did phone number from Brazil, you have purchased a virtual number, and you do not need a SIM card to use it. If you have placed the order on the website, you must provide a copy of your identity document or passport, and then you will receive an email with your Brazilian cell phone number and the information to configure it on your device.

    You can set up your Brazilian cell phone number using one of the methods listed below.

    1- Receive

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  12. I have purchased the Brazilian virtual number service, I can receive calls, but I cannot make a call, can you help me?

    If your Brazil virtual number works and you can receive calls, it means your line is working well. You probably have a balance problem with outgoing calls, because when you sign up for the phone number, your account can receive calls, but you cannot make calls.

    To make calls, you must top up your account through your PBS space in the tab "Billing information" on your left, you will see the menu "Make a payment".

    If after recharging your account, you cannot make calls, try dialing the number in the national format and the international format to see if it works.

    Example:
    France number +33 (0) 178 900 402
    National format: 0 178 900 402
    International format: 0033 178 900 402

    If it still does not work after these tests, open a support ticket and w

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  13. Based in Ukraine, I want to buy the Italian DID number, but I do not have proof of domicile in Italy

    Having an Italian DID number without having proof of address is simply impossible through Hivoox. However, you can ask a friend, family member, collaborator or partner resident in Italy to provide you with these documents. In this case, the account must be opened with this person's name and the number registered in their name.

    If you do not have any of these solutions, you can buy our business address service in Italy in our website and we will register the number with this address.

    The only drawback is that you will have to pay this address for the duration of the use of the Italian DID number.

    Do not hesitate to leave your comments if our answer is not satisfactory or if you just want more information.

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  14. I am in the USA and I am looking for a Mexican DID number to receive calls and SMS from Mexico on my cell phone.

    The DID number of Mexico is a service that you will find on our website in the category “Telephony Services” and can be purchased online. This Mexico landline number will allow you to make and receive calls as if you were in Mexico. Residents in Mexico will call a regular local telephone number, but you will receive calls in the United States.

    We do not have the SMS option for Mexico currently. We are working to offer this function in the very near future. Follow us on social media and you will be informed as soon as we have the SMS option for Mexico.

    To receive phone calls, you can use your Android or iOS smartphone, with the zoiper application, media5fone or another sip app, your computer with a softphone (virtual phone that is installed in the computer), a VoIP phone (id

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  15. I want to sell my products in Malta, and I am looking for a virtual number in Malta to make and receive calls from Montreal in Canada, as if I were in Malta.

    The virtual number of Malta is a service that you will find on our website in the category "Telephony / VoIP Numbers / Phone Numbers» and can be purchased online. This Malta landline number will allow you to make and receive calls as if you were in Malta. Residents in Malta will call a regular local telephone number, but you will receive calls in Canada.

    To receive calls, you can use your Android or iOS smartphone, with the app zoiper, media5fone or another app, your computer with a softphone (virtual phone that is installed in the computer), a voip phone (identical to your office phone, but it connects to the Internet router) or your IPBX.

    We hope we have answered your question. Feel free to comment on this article if you need additional answers.

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