Voip phones

Voip Phones: in this category you will find several articles on the operation of Voip Phones, but also answers to questions already asked by our users about the use of Voip Phones and answered by our specialists. If you are looking for an answer about the operation of Voip Phones, their resources, configuration guides, a tutorial or other additional information about Voip Phones, you have come to the right place. Do not hesitate to leave us your question and we will be happy to answer it quickly.

  1. Panasonic KX-HDV130 IP phone tested by our voip experts

    Panasonic KX-HDV130 IP phone tested by our voip experts

    The Panasonic KX-HDV130 IP phone has been tested by our team of VoIP experts and we can say that it’s easy to configure and offer HD sound quality in voip calls.

    If you are looking for an IP phone to start in VoIP and enjoy the benefits and innovative features of this modern and advanced telephony, the Panasonic KX-HDV130 IP phone is a great solution. With this IP phone, you can configure up to two SIP accounts to make and receive your phone calls. If you are a Hivoox user, you can configure the telephone numbers from 2 different countries to make and receive calls as if you were in these countries.

    The Panasonic KX-HDV130 fixed IP phone can be used in the office or in your home and can help reduce your telephone bills. Companies looking for an IP phone that is easy to install and configure, to integrate with the Hivoox Virtual PABX or other, can choose this IP phone without any problem. It can register 2 SIP accounts, has a 2.3-chip LCD screen and offers HD audio quality...

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  2. New tutorial to configure Gigaset A510 IP, C530 IP phones

    New tutorial to configure Gigaset A510 IP, C530 IP phones

    New tutorial to configure Gigaset A510 IP, C530 IP phones. Use it to make and receive calls with the services of Hivoox Telecom.
    If you need a tutorial in particular, do not hesitate to make us the request, we will do it to you.

    Tutorial in English: https://www.youtube.com/watch?v=rqVPrBajCPY&t=35s

    Tutorial in French: https://www.youtube.com/watch?v=_xV3OesO6rk&t=146s

    Tutorial in Portuguese: https://www.youtube.com/watch?v=BB-FODxcEbk&t=10s

    Tutorial in Spanish: https://www.youtube.com/watch?v=yX02BdvZ-uQ&t=17s...

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  3. What is a VoIP phone or ip phone and how does it work?

    IP Phone

    The IP phone (also called SIP phone, or voip phone) is a phone that allows you to make phone calls via the Internet. It looks like the traditional wired or cordless phone you have in your home or office, but unlike this one that plugs into a line jack from your phone company, the voip phone plugs into a port on your Internet box (router or modem). With the advancement in technology, there are also voip phones that connect to the internet via Wi-Fi.

    You will also find Voip telephones in software, called Softphone. The softphone is a virtual phone that you can install on your computer to make and receive calls using a telephony headset. The softphone also exists as an application that you can install on your mobile, to take make and receive calls.

    Once connected to the router and having access to the internet, the IP telephone connects to the systems of the voip service provider and allows you to make and receive calls with your new voip telephone line.

    This type...

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  4. Grandstream phone or adapter that rings repeatedly at any time of the night or day, showing a strange number

    Your question:

    I bought a Grandstream phone on your website, I received it and configured it, and everything works fine. However, the phone rings repeatedly at any time of night or day, showing a strange number and every time I answer there is no one.
    It is very stressful that the phone rings repeatedly without stopping.
    Can you help me solve this problem?

    Our answer:

    We understand that having the phone ringing repeatedly at any time of day or night can be very stressful. This is a recurring problem in some Grandstream models, but it can be easily solved.

    SIP phones and adapters can be easily attacked by hackers or scammers who try to use your SIP line fraudulently.

    As a result of several complaints from users, Grandstream has developed protection functions for SIP phones and adapters that allows to reject all calls that do not come from the legitimate proxy. We will tell you here how to block these calls...

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  5. Update Grandstream phones

    When you own a Grandstream IP phone, it is important to make updates to take advantage of new features and improve the ip phone security. Our team can help you update all your Grandstream equipment without changing your current configurations.

    You can also do it yourself, by visiting the FIRMWARE GRANSTREAM page, find and download the corresponding update to your device and install it on your device. Grandstream recommends using the HTTP protocol for firmware updates...

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  6. This tutorial will help you set up your Grandstream brand IP phone in minutes.

    This tutorial will help you set up your Grandstream brand IP phone in minutes. Contact us if you have difficulty doing it.

    To configure your Grandstream terminal, follow these instructions:

    1- Enter the phone's menu, Network Status to see the IP address.
    2- Enter the ip address in the browser.
    3- The following portal will ask for username and password.
    4- Username: admin Password: admin

    5- Once in the portal of your account, go to ACCOUNT and choose ACCOUNT 1

    Account Type: YES
    SIP SERVER: sip.hivoox.com
    SIP USER ID: 8780XXXXXX (your SIP user provided by Hivoox).
    AUTHENTICATE ID: 8780XXXXXX (your SIP user provided by Hivoox).
    AUTHENTICATE: Your sip password provided by Hivoox.
    NAME: The name of your choice

    Then click on SAVE / APPLY.

    Now you must configure the AUDIO CODEC.

    Click on Audio Codec on your...

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  7. Tutorial to set up the voip phone Gigaset A510 IP, C530 IP and other models

    With this tutorial, you can configure the IP phones of the Gigaset brand to make and receive calls with the VoIP services of Hivoox or other operators. If you have not yet purchased your Gigaset, you can buy it on our website. 

    Use your Gigaset IP phone to make and receive calls with Hivoox Telecom's voip service. This tutorial has been done with the Gigaset A510 IP model, but you can use it to configure other models of the Gigaset brand. Even if you are not a Hivoox user, you can use this tutorial to configure your Gigaset ip phone.

    Before starting the configuration, you must have the information of your Hivoox sip account or your voip provider sip account.

    You can order a Hivoox sip account by subscribing to our services via the website hivoox.com

    Do not hesitate to contact us if you have any questions or if you need help configuring your sip phone whether you are a Hivoox user or not.


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  8. Audio problem with the ip phone

    IP phones work very well with our voip services. If you have incidents related to audio quality during reception of calls using an ip phone with our voip services, we recommend that you check your Internet connection and audio codecs. With our services, you can use the G711u, G711a, PCMU, PCMA, ULAW, ALAW and G729 codecs.

    With other operators, you must use only the audio codecs authorized by your operator. Keep in mind that only authorized codecs should be active if you want to have good audio quality. Disable any other codec available in the codec list. If your ip phone does not allow you to disable the audio codec, place first the authorized codecs.

    Some tips to help you:

    Dial *98 to check if you hear the mailbox correctly.
    Check the volume of the ip phone.
    Check that only the audio codecs listed above are active.
    Change the position between the active codecs in the list.
    Give priority to the codecs listed here: Codecs: G711u...

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  9. Wireless ip phone for internet calls for companies and individuals

    Generally, they all offer a configuration interface via the wireless ip telephone keypad or a web interface to insert the data of the ip line provided by Hivoox. The cordless ip phones sold on our website come preconfigured for use with our ip telephony services. All the customer has to do is connect him to the internet to start making voip calls and benefit from our excellent quality of communications.

    Advantages over traditional telephone

    The main advantage is that the wireless ip telephone, through voip technology, allows calls to be made over the internet, which considerably reduces the cost of calls to national and international landlines and mobiles.

    Most wireless ip phones offer features such as:

    Voice Messaging
    Call forwarding
    Call log
    Waiting music
    Call forwarding
    Calling number display
    Individual numbering plan
    Management of several individual lines ...
    Why do I need a wireless...

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  10. Ip desktop phone for companies and residences

    How do ip calls work?

    The ip phone connects to the computer or to the LAN Network (router or modem). Once connected to the network, the configuration interface can be accessed through the telephone keypad or a web interface, to insert the line data provided by your voip operator. If you sign up for a pack including the desktop ip phone or buy the voip phone on our website to use it with Hivoox ip telephony services, we will send it to you already configured to connect to the Internet and start making all kinds of internet calls.

    Advantages of ip calls compared to the traditional telephone

    The main advantage is that the desktop IP phone allows making calls over the internet through voip technology, which significantly reduces the costs of calls to national and international mobiles and landlines.

    Most IP phones offer features such as:

    Call forwarding
    Call log
    Music on hold
    Call transference

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