Voip Phones: in this category you will find several articles on the operation of Voip Phones, but also answers to questions already asked by our users about the use of Voip Phones and answered by our specialists. If you are looking for an answer about the operation of Voip Phones, their resources, configuration guides, a tutorial or other additional information about Voip Phones, you have come to the right place. Do not hesitate to leave us your question and we will be happy to answer it quickly.
Posted: January 14, 2020
The Panasonic KX-HDV130 IP phone has been tested by our team of VoIP experts and we can say that it’s easy to configure and offer HD sound quality in voip calls.
If you are looking for an IP phone to start in VoIP and enjoy the benefits and innovative features of this modern and advanced telephony, the Panasonic KX-HDV130 IP phone is a great solution. With this IP phone, you can configure up to two SIP accounts to make and receive your phone calls. If you are a Hivoox user, you can configure the telephone numbers from 2 different countries to make and receive calls as if you were in these countries.
The Panasonic KX-HDV130 fixed IP phone can be used in the office or in your home and can help reduce your telephone bills. Companies looking for an IP phone that is easy to install a
Posted: August 21, 2019
New tutorial to configure Gigaset A510 IP, C530 IP phones. Use it to make and receive calls with the services of Hivoox Telecom.
If you need a tutorial in particular, do not hesitate to make us the request, we will do it to you.
Tutorial in English: https://www.youtube.com/watch?v=rqVPrBajCPY&t=35s
Tutorial in French: https://www.youtube.com/watch?v=_xV3OesO6rk&t=146s
Tutorial in Portuguese: https://www.youtube.com/watch?v=BB-FODxcEbk&t=10s
Tutorial in Spanish: https://www.youtube.com/watch?v=yX02BdvZ-uQ&t=17s
The IP phone (also called SIP phone, or voip phone) is a phone that allows you to make phone calls via the Internet. It looks like the traditional wired or cordless phone you have in your home or office, but unlike this one that plugs into a line jack from your phone company, the voip phone plugs into a port on your Internet box (router or modem). With the advancement in technology, there are also voip phones that connect to the internet via Wi-Fi.
You will also find Voip telephones in software, called Softphone. The softphone is a virtual phone that you can install on your computer to make and receive calls using a telephony headset. The softphone also exists as an application that you can install on your mobile, to take make and receive calls.
Once connected to the router
I bought a Grandstream phone on your website, I received it and configured it, and everything works fine. However, the phone rings repeatedly at any time of night or day, showing a strange number and every time I answer there is no one.
It is very stressful that the phone rings repeatedly without stopping.
Can you help me solve this problem?
We understand that having the phone ringing repeatedly at any time of day or night can be very stressful. This is a recurring problem in some Grandstream models, but it can be easily solved.
SIP phones and adapters can be easily attacked by hackers or scammers who try to use your SIP line fraudulently.
As a result of several complaints from users, Grandstream
When you own a Grandstream IP phone, it is important to make updates to take advantage of new features and improve the ip phone security. Our team can help you update all your Grandstream equipment without changing your current configurations.
You can also do it yourself, by visiting the FIRMWARE GRANSTREAM page, find and download the corresponding update to your device and install it on your device. Grandstream recommends using the HTTP protocol for firmware updates.
This tutorial will help you set up your Grandstream brand IP phone in minutes. Contact us if you have difficulty doing it.
To configure your Grandstream terminal, follow these instructions:
1- Enter the phone's menu, Network Status to see the IP address.
2- Enter the ip address in the browser.
3- The following portal will ask for username and password.
4- Username: admin Password: admin
5- Once in the portal of your account, go to ACCOUNT and choose ACCOUNT 1
Account Type: YES
SIP SERVER: sip.hivoox.com
SIP USER ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE ID: 8780XXXXXX (your SIP user provided by Hivoox).
AUTHENTICATE: Your sip password provided by
With this tutorial, you can configure the IP phones of the Gigaset brand to make and receive calls with the VoIP services of Hivoox or other operators. If you have not yet purchased your Gigaset, you can buy it on our website.
Use your Gigaset IP phone to make and receive calls with Hivoox Telecom's voip service. This tutorial has been done with the Gigaset A510 IP model, but you can use it to configure other models of the Gigaset brand. Even if you are not a Hivoox user, you can use this tutorial to configure your Gigaset ip phone.
Before starting the configuration, you must have the information of your Hivoox sip account or your voip provider sip account.
You can order a Hivoox sip account by subscribing to our services via the website hivoox.com
Do not h
IP phones work very well with our voip services. If you have incidents related to audio quality during reception of calls using an ip phone with our voip services, we recommend that you check your Internet connection and audio codecs. With our services, you can use the G711u, G711a, PCMU, PCMA, ULAW, ALAW and G729 codecs.
With other operators, you must use only the audio codecs authorized by your operator. Keep in mind that only authorized codecs should be active if you want to have good audio quality. Disable any other codec available in the codec list. If your ip phone does not allow you to disable the audio codec, place first the authorized codecs.
Some tips to help you:
Dial *98 to check if you hear the mailbox correctly.
Check the volume of
Posted: May 16, 2018
Generally, they all offer a configuration interface via the wireless ip telephone keypad or a web interface to insert the data of the ip line provided by Hivoox. The cordless ip phones sold on our website come preconfigured for use with our ip telephony services. All the customer has to do is connect him to the internet to start making voip calls and benefit from our excellent quality of communications.
Advantages over traditional telephone
The main advantage is that the wireless ip telephone, through voip technology, allows calls to be made over the internet, which considerably reduces the cost of calls to national and international landlines and mobiles.
Most wireless ip phones offer features such as:
How do ip calls work?
The ip phone connects to the computer or to the LAN Network (router or modem). Once connected to the network, the configuration interface can be accessed through the telephone keypad or a web interface, to insert the line data provided by your voip operator. If you sign up for a pack including the desktop ip phone or buy the voip phone on our website to use it with Hivoox ip telephony services, we will send it to you already configured to connect to the Internet and start making all kinds of internet calls.
Advantages of ip calls compared to the traditional telephone
The main advantage is that the desktop IP phone allows making calls over the internet through voip technology, which significantly reduces the costs of calls to national and international